Podcast Recommendation
Understanding Why Systems Fail in Just Over an Hour
The Book I Wish Every Policymaker Would Read
I highly recommend listening to this episode of The Ezra Klein Show, featuring a conversation with Jennifer Pahlka, author of "Recoding America: Why Government Is Failing in the Digital Age and How We Can Do Better".
The episode kicks off with a powerful quote from the book. It serves as a perfect reminder to resist jumping to conclusions and instead take the time to delve deeper into the underlying issues: “When systems or organizations don’t work as you think they should, it is generally not because the people in them are stupid or evil. It is because they are operating according to structures and incentives that aren’t obvious from the outside.”
Enjoy!
Guest expert spotlight
Beyond PDF Manuals: How Tool Onboarding Builds Organizational Change Muscles
Forword: At the departure project, we’re are all about empowering organizations to navigate the complexities of digital transformation with confidence. One of the key challenges we’ve observed is the gap between technological innovation and the human capacity to adapt – a critical factor that often derails even the most promising innovative projects.
That’s why we’re thrilled to feature this expert article. It dives into the common pitfalls of traditional tool adoption approaches and offers actionable strategies for turning each new software rollout into a sustainable growth opportunity.
Productivity
Who Do You Trust to Delete Your Notes App?
I’ve officially retired from the world of pen and paper three or so years ago. Before that I juggled notebooks and sticky notes, but as much as I love the tactile satisfaction of writing by hand, it just never worked for me. My to-dos would vanish into the ether, random thoughts would be lost to the ages.